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You’re busy, your customers are busy, and your team is busy. Strong call routing ensures nobody wastes their time — it’s a win-win for everyone involved. Without call routing, a person answers the phone and manually forwards the caller where they need to go. At small volumes, this may work . . . Read more
With many UK businesses prioritising digitisation, a strong network connection is becoming a key driver of the nation’s economy. This is why the UK government has invested £40 million in extending 5G coverage to all populated areas of the nation by 2030. A reliable network connection is arguably most crucial . . . Read more
Improved cyber hygiene among businesses has led to a reduction in cyber insurance premiums by 15% worldwide over the last two years, a new report from Howden Insurance Brokers has found. This is despite the fact that cyberthreats, particularly ransomware attacks, are becoming more prevalent. Awareness of cyber hygiene practices, . . . Read more
On Feb. 22, more than 73,000 AT&T customers in the U.S. reported a network outage lasting more than eight hours. AT&T quickly responded, suggesting customers use Wi-Fi calling, as reported by AP. On the same day, AT&T reassured customers that the outage was not the result of a cyberattack but . . . Read more
Business owners, professionals, programmers, administrative staff and others can choose from a number of Mac laptops, from 13-inch Apple M1-powered MacBook Airs to 16-inch M3 Max MacBook Pros. Although which model is best depends upon your role, the industry in which you work and several other factors. Five MacBooks, in . . . Read more
Fewer than one-in-five Australian SMEs are using GenAI, despite the low cost and barrier to entry. IT pros can help SMEs implement AI now. 2023 has been the year of generative AI, and it’s just getting started. It’s likely we haven’t even predicted the full impact that tools like ChatGPT . . . Read more
The internet is a difficult space for Australian small and midsize businesses at the moment. Not only does the rate of innovation challenge them to adopt disruptive new technologies with minimal resources, but they also have to contend with the same cyber threats as all other businesses. Then, those that . . . Read more
The internet is a difficult space for Australian small and midsize businesses at the moment. Not only does the rate of innovation challenge them to adopt disruptive new technologies with minimal resources, but they also have to contend with the same cyber threats as all other businesses. Then, those that . . . Read more
From customer support and HR to accounting and project management, this platform provides the perfect toolkit for unlocking the potential of your business. Image: StackCommerce In the early days, many startups were run entirely on spreadsheets and live documents. This is fine when you have zero budget and no staff. . . . Read more
While Ahrefs and Semrush are both superb all-in-one SEO suites, there’s a reason why some top agencies use both. Though they have significant overlap, they also have some unique features defined by each tool’s original purpose. Ahrefs began primarily as a backlinks tool, which makes sense, as Google started as . . . Read more