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Ooma’s fast facts Starting price: $19.95 per user per month Key features: Virtual receptionist. Free toll-free numbers. Online faxing. Mobile app. Intercom and overhead paging. Ooma is a small business phone system that includes dozens of standard features with every plan. It’s a great choice for smaller in-person office environments . . . Read more
Vonage’s fast facts Starting price: $19.99 per user per month. Key features: Unlimited calling and texting. Free number porting. Virtual receptionist. Intuitive admin portal. Communication APIs. Image: Vonage Vonage is an average business phone system if you just need something that supports basic calling and texting capabilities from your smartphone. . . . Read more
OpenPhone’s fast facts Starting price: $15 per user per month. Key features: Unlimited calling and texting. Shared phone numbers. AI-suggested message responses. Built-in contact management. Auto call summaries and transcripts. Image: OpenPhone OpenPhone shines for its unlimited messaging, shared environment and built-in contact management for small teams. It’s the VoIP . . . Read more
Dialpad’s fast facts Starting price: $15 per user per month Key features: Unlimited calls and meetings. Multi-level auto attendant. Built-in call analytics. Monitor, whisper and barge. Unique AI capabilities. Dialpad offers a range of business communication tools with a heavy emphasis on built-in AI. It’s packed with features for contact . . . Read more
8×8’s fast facts Starting price: Custom quote Key features: Unlimited calling to a minimum of 14 and up to 48 countries. Host large audio and video conferences. Unlimited internet faxing. Multi-level auto attendant. Hot desking. Image: 8×8 8×8 is a powerful unified communications system and contact center solution that’s built . . . Read more
RingCentral’s fast facts Starting price: $20 per user per month billed annually Key features: Unlimited calling in the US and Canada. Multi-level IVR. Call and video recording. Team messaging and collaboration. AI meeting insights and live transcriptions. RingCentral is an industry leader in the business communications space. You can depend . . . Read more
Best call center software overall: Nextiva The most advanced call center solution: RingCentral Best modular call center platform: Vonage Best digital-only plan: Five9 Best customer support solution: LiveAgent Best AI-powered features: Dialpad There are dozens of call center solutions available — some for large businesses, some for outbound and even . . . Read more
Best overall and best business phone service: Nextiva Best advanced features for growing companies: RingCentral Best for teams that prefer traditional desk phones: Ooma Best for global contact centers: 8×8 Best for sales teams: Dialpad Best for low-volume calling: Zoom Phone Best for custom in-app calling solutions: Vonage Best for . . . Read more