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Rapid advancements in AI, computing, and human-machine interaction are the key drivers behind this year’s list of 10 technologies that Gartner believes IT leaders should closely monitor in 2025. Gene Alvarez, Gartner’s distinguished vice president analyst, revealed a list of technology trends likely to cause disruption in the next two . . . Read more
Image via Apple, Inc. Since the debut of the original iPhone in 2007, Apple has continuously wowed audiences with its cutting-edge products. The company has gradually improved its iPhone lineup, reshaping the tech industry in the process. This year was no exception. On Sept. 9, during Apple’s “It’s Glowtime” event, . . . Read more
A disproportionately large portion of Australia’s local companies are struggling to keep up with the pace of global digital adoption and transformation, according to new data from the local arm of Accenture. The consulting firm found 40% of local companies fall in the bottom quartile of companies when ranked by . . . Read more
Gartner representatives are urging IT leaders in Australia to avoid getting caught up in the tech vendor race to rapidly develop, deploy, and sell AI solutions. Instead, companies should carefully craft either a “steady” or “accelerated” approach to AI adoption — depending on the specific benefits they aim to achieve . . . Read more
Customers want to be able to reach you on their terms, preferably as fast as possible. Improving the contact center experience gets you closer to meeting that expectation. Making it easy for customers to find what they need isn’t as complicated as it sounds. There’s no mystery or strange arcane . . . Read more
Close CRM fast facts Starting price: $49 per month Our star rating: 4/5 Key features: API access. Mobile app. Workflow automations. 100+ integrations. Email templates. Close is a sales CRM solution with modern and simple features. It prioritizes helping marketing and sales teams increase selling efficiency and slimming business tech . . . Read more
The UK has signed the world’s first international treaty on artificial intelligence — alongside the European Union, the United States, and seven other countries. The agreement commits signatories to adopting or maintaining measures that ensure the use of AI is consistent with human rights, democracy, and the law. These measures . . . Read more
Despite the promise of artificial intelligence transforming industries, rising costs and mounting risks are causing many AI projects to falter, as highlighted by several recent reports. At least 30% of generative AI projects will be abandoned after the proof-of-concept stage by the end of 2025, according to a new Gartner . . . Read more
OpenAI and Anthropic have signed agreements with the U.S. government, offering their frontier AI models for testing and safety research. An announcement from NIST on Thursday revealed that the U.S. AI Safety Institute will gain access to the technologies “prior to and following their public release.” Thanks to the respective . . . Read more
OpenAI, Microsoft, and Adobe are publicly supporting the AB-3211 bill that would require tech companies to label AI-generated content in California. Watermarks must be added to the metadata of photos, videos, and audio recordings that were produced or significantly modified by generative AI systems, according to the legislation. The bill . . . Read more